Privacy Policy

Last Modified: March 27, 2024

Cabulance Comfort Inc is a non-emergency medical transportation company

When you use these services, you’ll share some information with us. We want to be transparent about the information we collect, how we use it, whom we share it with, and the controls we give.

Information We Collect

There is one basic categoriy of information we collect:

• Information you choose to give us.
• Information we get when you use our services.
• Information we get from third parties.

Here’s a little more detail on each of these categories.

Information You Choose to Give Us

Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you viewed visited our website for a certain period of time, and posted images. Here’s a fuller explanation of the types of information we collect when you use our services:

• Usage Information. We collect information about your activity through our services. For example, we may collect information about: 
  • how you interact with our services, such as which worlds you choose and where you choose to place your images.
  • how you comment with other users, such as their names, the time and date of your communications, the number of posts you exchange with your friends, which friends you interact with the most, and your interactions with images, saving, and mapping.
  • information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;
  • information from device sensors, such as gyroscopes, accelerometers, compasses, GPS; and
  • information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.
  • information about your GPS signal strength and position
• Location Information. When you use our services we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
• Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners.  Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services.
• Log Information. We also collect log information when you use our website. That information includes, among other things: 
  • details about how you’ve used our services.
  • device information, such as your web browser type and language.
  • access times.
  • pages viewed.
  • IP address.
  • identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
  • pages you visited before or after navigating to our website.

Information We Collect from Third Parties

We may collect information about you from other users, our affiliates, and third parties. Here are a few examples:

• If you link your Caulance Comfort Inc account to another service (like Facebook or a third-party app), we may receive information from the other service, like how you use that service.
• Advertisers may let us know you installed a new app or game so we can determine whether we showed you an ad for it.
• If you interact with one of our advertisers, they may share information with us to help target or measure the performance of ads.

How We Use Information

What do we do with the information we collect?  The short answer is: contact you

How We Share Information

We do not share, sell or disclose your information with third party companies or affiliates.

We may share information about you in the following ways:

• With all users, our business partners. We may share the following information with all users as well as with our business partners: 
• With our affiliates. We may share information with entities affiliated with Cabulance.
• SMS consent will not be shared for marketing purposes with any third party.

Third-Party Content and Integrations

Our services may also contain third-party links and search results, include third-party integrations, or offer a co-branded or third-party-branded service. Through these links, third-party integrations, and co-branded or third-party-branded services, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services. 

Analytics and Advertising Services

Provided by Others

We may let other companies use cookies, web beacons, and similar technologies on our services. These companies may collect information about how you use our services over time and combine it with similar information from other services and companies. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Additionally, some companies, including our affiliates, may use information collected on our services to measure the performance of ads and deliver more relevant ads on behalf of us or other companies, including on third-party websites and apps.

Provided by Us

We may collect information about your activity on third-party services that use cookies and other technologies provided by us. We use this information to improve our advertising services, including measuring the performance of ads and showing you more relevant ads.

How Long We Keep Your Information

Keep in mind that, while our systems are designed to protect privacy, there are legal requirements to store your data and we may receive valid legal process asking us to preserve content or if we receive reports of abuse or other Terms of Service violations.  We may retain certain information in backup for a minimum of 6 years, or as required by law.

Bases for using your information

Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and, at Combulance, we typically rely on one of four:

• Contract. One reason we might use your information is because you’ve entered into an agreement with us. For example, when you engage in “in-game” app purchases, we need to use some of your information to collect payment and make sure we implement your purchase correctly.
• Legitimate interest. Another reason we might use your information is because we have—or a third party has—a legitimate interest in doing so. For example, we need to use your information to provide and improve our services, including protecting your account, posting content, providing customer support, and helping you interact in our worlds. Because most of our services are free, we also use some information about you to try and show you ads you’ll find interesting. An important point to understand about legitimate interest is that our interests don’t outweigh your right to privacy, so we only rely on legitimate interest when we think the way we are using your data doesn’t significantly impact your privacy or would be expected by you, or there is a compelling reason to do so.
• Consent. In some cases, we’ll ask for consent to use your information for specific purposes. If we do, we’ll make sure you can revoke your consent in our services or through your device permissions. Even if we’re not relying on consent to use your information, we may ask you for permission to access data like location, data usage, image storage, mobile data use, etc.
• Legal obligation. We may be required to use your personal information to comply with the law, like when we respond to valid legal process or need to take action to protect our users.

Your right to object

You have the right to object to our use of your information. We’ve given you the ability to stop the use of your data by disabling the feature altogether. You can do these things in the app. If there are other types of information you don’t agree with us processing, you can email assist@arcadiaambulance.com to contact customer support.

Children

Our services are not intended for—and we don’t direct them to—anyone under 16. And that’s why we do not knowingly collect personal information from anyone under 16.

Revisions to the Privacy and Conduct Policy

We may change this Privacy and Conduct Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy and Conduct Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).